Need a hand?

Contact PacketSafari Support

Whether you are stuck in a lab, have billing questions, or want to share feedback, our team is ready to help.

Fast answers

Share the lab name and what you were doing when something broke. The more detail you add, the faster we can help.

We are listening

We monitor the inbox throughout the day and respond as quickly as possible, usually within one business day.

What to include

Tell us which course you are on, the step you are on, and any screenshots or error messages you have.